When the front desk is checking someone in and everyone else has their hands full, the phone still rings. We help dental offices answer calls, book new patients, and send reminders, so fewer calls go to voicemail and fewer chairs sit empty.
In most dental offices, the people who answer the phone are also checking patients in and out, handling insurance questions, and helping chairside. Whatever rings in those moments goes to voicemail, and a new patient who can't reach anyone may simply call the next office on their list.
It's Monday morning, and a few calls came in over the weekend. Instead of a stack of voicemails, the new-patient inquiries were answered and booked into the openings you chose, and the cleaning reminders already went out. When a patient cancels, the slot is offered by text to people on your waitlist. Your team starts the week with a fuller schedule and an emptier inbox.
An illustration of how it can work, not a client story.
Patient privacy comes first. Anything that touches patient information goes through a vendor that will sign a Business Associate Agreement, and we tell you up front which steps see patient data and which don't.
That depends on the tools, so we choose them with you. Anything that touches patient information goes through a vendor that will sign a Business Associate Agreement, and we tell you up front which steps see patient data and which don't.
No. It handles the repeat, predictable questions and the calls that come in while your team is with patients or after hours, so your staff can focus on the people in the office.
We work with the software you already use wherever we can. During the operational audit we check what connects and tell you plainly what doesn't, before you commit to anything.
AI receptionist setup starts at $500, and your fixed price is agreed after the audit, before any work begins. See all starting prices.
We'll map where the missed calls and no-shows are actually happening before recommending anything. Prefer to talk? Call (669) 253-6653.
